how to speak to someone at hermes

Hermes Delivery Support is the support branch of Hermes Europe GmbH, a German delivery company headquarted in Hamburg, Germany and founded in 1972. Thanks to all authors for creating a page that has been read 163,914 times. Please click here to verify. Please contact our friendly customer service team, who are available between 8am and 6pm from Monday to Saturday. If it doesn't, keep at them (retailer) via phone until they tell you when they're going to send another. Holly is available 24/7, but representatives are only available from 8 a.m. to 6 p.m. (BST) Monday through Saturday. This article was co-authored by Hermes Delivery Support. By using our site, you agree to our. This article has been viewed 163,914 times. Use Section 75 if you paid via credit card for an amount over £100. This article was co-authored by Hermes Delivery Support. Hermes includes a lot of general information in the help tab and you may not need to wait for a response if your answer is there. We need you to verify yourself on the new website. We need you to verify yourself on the new website. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. We use cookies on this site to deliver the best experience. Thanks. When you're receiving a parcel from a retailer they like to look after you themselves so you'll need to speak to them for most things. We have provided you with related links that may help you. This article has been viewed 163,914 times. Research source. We use cookies to make wikiHow great. If she can't give you the help you need she'll get you connected with one of our customer service agents 8am-6pm Monday to Saturday. Information on how to complain if the service you receive is below your expectations. Delivery details (including safe place photos, signature and delivery locations). This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. 0844 381 0910. Contact your bank, cancel the payment and get them to chase the retailer. Escalate if necessary. [2] You'll get the most up to date information on your parcel. We know ads can be annoying, but they’re what allow us to make all of wikiHow available for free. Usually we'll need access details or to double check where the address is but we will confirm this with you when you speak with us. Boost your career: Improve your Zoom skills. Hermes Delivery Support is the support branch of Hermes Europe GmbH, a German delivery company headquarted in Hamburg, Germany and founded in 1972. Hermes serves customers with over 60+ million orders a year in the United Kingdom, Italy, Austria, Germany, and Russia. They offer a variety of shipping options, both internationally and locally. You can call Hermes directly, or you can send an inquiry online and wait for a response. Tip: If you aren’t in the United Kingdom, dial 01144 before entering the phone number. You can upload an attachment in the form of a picture or scanned document if you have questions about a specific label or shipping item. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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