We do not have the option to accept credit cards from PAYPAL guests. Doesn't *anyone* out there know what's going on and when it's going to be fixed? Your account must be either Premier or Business. It is YOUR account set up. While there are a number of payment gateways available to accept card payments, I would recommend you to try Stripe. Only the PayPal option showing. If this is your second or third visit to PayPal and your previous cookie has not expired, PayPal now views you as a returning customer. If this doesn't get fixed soon, I might just call my credit card company and report my card lost so I can get a new number issued. paypal plus credit card info not showing up on paypal.com I have seen where many others have had this same problem, but no one has gotten a fix. However, when I go through checkout on ebay or any other website I'm missing 2 credit cards. 2. Your manager has really dumped a daunting task on you. ©1999-2020 PayPal, Inc. All rights reserved. I have tried for over 7 months to view my account on-line working within the framework of the system, no luck, and not worth the trouble. Olivia, I wish you luck. Payments Standard is a great concept because you pay only for the services you use but, there are some limitations as this is one of them. I appreciate your appreciation! I'm not able to take initial reports of issues - only the Credit Service Center can do that. Example Scenario: You have returning customers or have clients that pay you for services or rent on a regular basis. Store owners with Paypal payments standard account often find that their customers were not able to pay with their credit card. I'm having the same problems too! Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. After your customer or client pays you 3 to 4 times using the same credit card, PayPal will interrupt the transactions and require the customer or client to open a PayPal Account or ask the customer or client to use a totally different credit card. Customers with PayPal account can still log in to their PayPal account to checkout. It is simple and hassle-free set up. If you have only recently gotten a credit product, the information may not have propagated yet. PayPal Account Optional (a setting in your account) should be turned on - this enables non-PayPal members to pay by Credit Card. I have seen where many others have had this same problem, but no one has gotten a fix. It's all about the cookies. I made a payment on Sunday, it was completed but it’s not showing up on my credit card yet. They will say they are sorry and this will be corrected in four business days. Although the customer or client's credit card is good, they will be unable to complete the transaction until they either open a PayPal Account or use an another credit card. Simply, there is no credit card option in the payment page of the PayPal. PayPal relies on the use of cookies to track what's in your cart and retain other info about you and therefore the screen that is displayed may not be the screen you expect to see. Get in touch, A complete knowledgebase to set up your Joomla online store, Guides to troubleshoot most common issues in the store, Get J2Store translation packs for your language, Planning to develop a plugin for J2Store? Also, someone invoiced me directly through Paypal and ALL of my payment options showed up. Please read our Community Rules and Guidelines. I have been told by Paypal plus (GE Money) that it's not their problem -- Paypal.com has to fix it. Opening a PayPal Account may be OK with some of your customers or clients but, perhaps not all. As noted, the customer service people are very difficult to understand, and also their interpretation of our questions are often misunderstood. Info you give (in one post, please ;)) that helps us accurately pinpoint when the first request date was helps us get the process smoothed out for all users. Transfers from funding sources linked to paypal are never instant, that is why when you buy something paypal credit the seller upfront for you and paypal take the wait for the funds to transfer to pay them back again, this is so you get your item without delay. Primarily, it's related to how your PayPal account is setup. Please do so. paypal plus credit card info not showing up on paypal.com, Re: paypal plus credit card info not showing up on paypal.com. 2. I have set up paypal on my wordpress site for the sale of an ebook we have developed. I appreciate your help. Well, the answer to the question needs quite an explanation and understanding of how PayPal works. ©1999-2020 PayPal, Inc. All rights reserved. Not all countries have all PayPal features available. HUH? Pro is different as it does have a monthly fee, plus transaction fees and there are specific PCI security requirements to consider. The email address you use to log into your PayPal Account must be verified. If you can pinpoint or even estimate the initial date of contact, that would be helpful. The call center is in India. Well, PayPal should be one of the payment option presented to your customers, you can also offer them another choice. So even if your customers find no credit card option at the PayPal Payment page, they could still use the alternative option you provide to make payment. This statement is quite true however, there is one small bit of very important information that is not mentioned in any of the available documentation. my payment is going to be LATE if I cannot gain access to the Extras Mastercard online. ...cannot access account online either and have called them recently and they said would fix in ten (10) days? Welcome! As expressed by others in this blog, four days come and go with no results. Men vs Women : Shopping Behaviour and Buying Habits, 30 Best Free Responsive Templates for Joomla, The six types of e-Shoppers an e-Commerce website meets everyday, 10 reasons why you need google analytics for business growth, Creating an online store and eCommerce website with J2Store and Joomla, Top 5 Online Cloud Accounting Software for Small Businesses, 5 Best Online Photo Editors for Small Businesses. WHEN will the link be back on the paypal account overview page so I can pay my bill??????? Paypal Credit Card not showing up under Account. It is appreciated that you are getting involved. Only for active PRO members, Submit your support requests for J2Store and Paid Plugins, Got a pre-sales or business question? If you haven't yet contacted the Credit Service Center to get your linking issue resolved. If you have posted on this thread prior to March 2, 2011 and have NOT seen resolution, please let me know. You are using Express Checkout. If you can't get it figured out .....you will not have any customers!! You read it right. For example, the cookie that holds the cart info will retain that info for up to 21 days. These bloggers are only not happy, but have expressed real fear this inability to visually review and pay their CC bill will effect the credit scores. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. PayPal's mission it to sign up new business or accounts and by tracking the number of times a credit card is used is one method designed to help accomplish that goal. I want to reiterate and clarify -. The delay for linking may be due to that. Look at ALL the other people having the same problems!! This is so frustrating! The only way it will change is if you remove the items selected from the cart or delete the cookie. One said they've not heard there's a problem, another said that they've heard it's because paypal hasn't uploaded files they need to upload. Please read the following checklist and ensure that your account matches them. Other reasons for deleting cookies. Commoncents - Thank you for your empathetic perspective. The IP address of your hosted site is on a blocked list. Choose the right one for your store, USPS, FedEx, UPS, DHL, Australia Post and more, Plugins for generating sales reports and more, Get modules like Product display, detail cart, Plugins to integrate with affiliate systems like iDevaffiliate, Extend your store with more functions like loyalty program, bulk discounts and more, Best J2Store integrated Joomla templates from our partners, Plugins to integrate with Flexicontent, Zoo, K2 and more, Forum is in read only mode. If you have contacted the Credit Service Center previously and the estimated time they gave you for resolution has elapsed, let me know. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Turn on suggestions. I've had my Paypal Account linked for quite some time now. Make sure your PayPal account meets all these creteria so that your customers are presented with a credit card payment option at the PayPal's checkout page. I'm really sorry that you've had such a poor experience. Come on paypal..........Let's get it together!! You are using the wrong email address or an unverified email address. After you have received the refund, you can withdraw money from your PayPal balance to your bank account or use the money for future purchases through PayPal. It says that the account it was drawing from is now closed and hasn't been updating since late April. You may wonder why you or your customers are not seeing the credit card option in the Paypal Payment page. I did not check Paypal received Payment notification and I sent using DHL, 5 Working days Passed, the same Customer Came again and want the same … I am having this same issue. They can use an alternate checkout and have the option to sign up for a PayPal account afterward. Let's say you changed your business email address or business graphic logo. Select: My Selling Tools Under: Selling Online Locate: Website Preferences Click on: Update Locate: PayPal Account Optional Click: On Click: Save. Thanks for letting me know! Need to talk to there supervisor (3-5 minutes on hold). This will likely cause me to cancel my Paypal card!!! The country your customers reside in. If that time elapses, contact the Credit Service Center to let them know of the problem. I politely say they lie. A customer Paid through Credit Card which he said is through paypal(he sent a screenshot), He chose Express Shipping, the product was showing in AWAITING SHIPMENT and inside it shoes the date of Payment and Date of Order below the order page. Paypal.com says it's not their problem, Paypal Plus Credit Card has to fix it. Express Checkout requires a PayPal Account. The PayPal screens are designed to be displayed in a specific way and what you see is based on the cookies and/or your PayPal Account configuration.
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