and my problem it's still not solved.... @joeltalks @BofA_Help I have identical problem. From @BankofAmerica: “The bank did not experience any system interruption, nor was there a mass deactivation of cards. Never had issues with them. We are in a pandemic. However there is an issue: I don't have the exp or cvc for the mobile app. #AIRLINES STOCKS Immediately call to cancel that and got told was not shipped yet and able to cancel. Please try again." TSYS estimated at the time that B of A provided 8.7% of its 2005 revenue. People need their money NOW @BankofAmerica @BofA_Help, @MtnShepherdess @LindsDesrochers mine keeps saying error when i try to login . After 15 years I’ll be closing my banking with this bank since they can indiscriminately hold your money, @BankofAmerica You guys have the worst customer Service how do you change my password and not let me in on my account then you customer service rep does not help resolve the issue at hand instead I’m on hold for hours. Someone who spends more time working than golfing poorly. By law, we are required to ask your consent to show the content that is normally displayed here. Hi, I still have my problem unsolved, there is fraudulent activity on my account. No one seems to be able to help. @BankofAmerica All you need to do is institute a scheduled "Call Back" service -- tons of big companies have this. @RebelEly We are in a pandemic. It appears to be fraud. I’ve uninstalled and reinstalled. 204: Invalid Card No @pure_lovenlight I know I’m not the only one having this issue but I can’t find anything about it when I go to look it up. If you are on a personal connection, like at home, you can run an anti-virus scan on your device to make sure it is not infected with malware. Now what? @BofA_Help @BankofAmerica One month past and I have same issue again and again. I have reinstalled it but it’s works intermittently. TSYS, of Columbus, Ga., continued to handle B of A's commercial cards. When asked for comment, Bank of America said that the outage was “technology related,” and lasted for about an hour. Whatever you all did messed things up. @BankofAmerica waited on hold to get help with a previous loan that never properly transferred deed, hung up on! Only thing that works is deleting app and re downloading which works for first time and then error returns. Now, how about the ridiculous fee for transferring in my own account? RT @davidcharns: From @BankofAmerica: “The bank did not experience any system interruption, nor was there a mass deactivation of cards. @BankofAmerica @WellsFargo @PNCBank @GoldmanSachs @DigitalAssets @Square @PayPal @Spotify @Shopify @Amazon @Apple @Google, @danielstar4101 30 days straight it has been down. How do I reach someone competent in your organization with the ability to correct this who at least pretends to care? @BrianLoftus8 @BankofAmerica been on hold for 1.5hrs. This affects me everyday!!! There’s essentially ZERO HUMANS working at #BankofAmerica also please do not use them for Black Financial Managememt instead use @BlackOwnedBanks. BofA doesn't have cust serv option on system.-Michaela, @xfinalconflictx From @BankofAmerica: “The bank did not experience any system interruption, nor was there a mass deactivation of cards. Now, how about the ridiculous fee for transferring in my own account? Further reading: 4 Things To Do To Survive A Bank Outage (Kelly Anne Smith). Although several thousand issues were reported, Bank of America has approximately 66 million customers in total. @meranaaam Hi, I still have my problem unsolved, there is fraudulent activity on my account. You caused my sister a ton of trouble when her husband died, even on accounts where she was a joint holder, even when she had legal rep and a Living Trust. @ElJohnny29 @realmleez @BankofAmerica @DetrNevada Yea i was @ two ATMs and walked inside transaction cancelled .. say they network down, @Yung2Official I've spent too much time on the phone trying to get you to fix your website yet after months your website still is broken because you make insecure decisions. Just being obstructive. The Claims dept and claims status dept should have agents working on claims 24Hrs a day during a pandemic. @BofA_Help Hi, yes thx! Washington and Idaho BofAs were Seafirst, I think? Being told one thing but doing something else? @BankofAmerica (2) But BOA does not allow me to open any new accounts. @BofA_Help Uhmmmm, legit my safepass issue has yet to be fixed (5 mos and counting). @BankofAmerica do you feel like maybe fixing mobile banking app? @BankofAmerica Hello, you app for iPhone is not working since 1 month. Time to switch? iphone/ipad, even some web browsers don't load. @BofA_Help my taxes were escrowed by you , but my county has not received payment, with my taxes now delinquent since August. @BankofAmerica why for the past 4 months the app has been crashing anytime I am trying to login?? Also there is no option for the dispute of transaction which I think is very unreasonable. Tangent: According to Downdetector, Bank of America also had an outage with debit cards last week, with over 800 issues reported. Downdetector® is among the federally registered trademarks of Ookla® and may not be used by third parties without express written permission. @tfekula @BankofAmerica I am having an issue with the allocation of my mortgage payment. I’ve called everyday for the last two weeks with no help! @stoolpresidente Still no resolution from @BankofAmerica. @BankofAmerica your customer service is a -1/10. Previously, I worked on the breaking news team at Forbes covering money and markets. @alisaMcleod12 @Conscious_DC. all 742 pages of it if you have to. There’s essentially ZERO HUMANS working at #BankofAmerica also please do not use them for Black Financial Managememt instead use @BlackOwnedBanks. This affects me everyday!!! Is it the main site, or the bill pay. I was told I can use the mobile app without any issues & card is loaded. At least with other banks, I can keep doing the 1k thing until I reach what I’m trying to send. I’m not wasting anymore time. @TheBigGuccowski Help. @TBMGKurt @BankofAmerica They can't keep up with the call volume because they have all these people who are working from home not fielding calls anymore and leaving them as shorthanded as they were pre-pandemic, except with far more calls now. And resolved. @realDonaldTrump I did. Poor customer service! @BofA_Help Incredible! 5 hours? When I emailed an executive with my questions and explained the situation, I received a generic email from the customer service department with a copy of my statement, further highlighting the lack of communication and customer service. @Wanderrrien TSYS Outage map Total System Services (commonly referred to as TSYS) is a United States credit card processor, merchant acquirer and bank credit card issuer. Customer trust is paramount. 7/ @GavinNewsom @SenatorBorgeas @JimPatterson559 How about all of the poor souls in CA who need their EDD Covid benefits & don't know the law firm trick that I was taught to get to an org's inside lines? How can I get more information about what went wrong? iOS 14.1, @BofA_Help @bofa @BofA_News please rectify my issue and return my $1000 . I need an Account Officer who speaks spanish contact me please. @jayR0191 @BankofAmerica been on hold for 1.5hrs. @sylviesimmons, @encthenet OMG @BankofAmerica 1h:03min:39seg. @BankofAmerica waited on hold to get help with a previous loan that never properly transferred deed, hung up on! Bank of America offers retail bank services to individuals and businesses, including checking, savings, credit cards, mortgages and loans. @BankofAmerica You guys have the worst customer Service how do you change my password and not let me in on my account then you customer service rep does not help resolve the issue at hand instead I’m on hold for hours. Talking with another @BankofAmerica agent who said it’s a nightmare at BofA and that he’s encountered so many problems they have personnel working on issues from other departments who have no experience with the issues at hand. @jamestmccue @BofA_Help I need assistance with my bank account, it’s not working on the mobile app, @BofA_Help Have a problem getting into our BANKOFAMERICA acct. it’s all about the AND, as in profits AND purpose” @BankofAmerica CEO Brian Moynihan in accepting 2020 CEO of the year. I found an charge showed up on a credit card I never used, and my wife's bofa account asking her to pay $0.00 credit card overdue, also intuit return error connecting bankofamerica. Does anyone else have @BankofAmerica and are having electronic fund issues?? Suck on #BOFA deez! @BankofAmerica site seems to be down for the last two days. @Chamaa The representative was rude and said it was a BofA issue. @BofA_Help Here in Nevada your ATMs are not working- please help! Any cardholder who is experiencing an issue using their debit card should call the bank, using the phone number on the back of their card.” #8NN, @BofA_Help It’s not the ATM, it’s your debit card system that’s not working, @ElJohnny29 @realmleez @BankofAmerica @DetrNevada Yea i was @ two ATMs and walked inside transaction cancelled .. say they network down, @realmleez @BankofAmerica @DetrNevada Network down they say try again next hour. Now what? However as it relates to the trust with outage/hacks, it’s also worth raising in the context of scandals/outages at Wells, BofA, and other large institutions. It’s an EDD card addressed to a person who doesn’t live at my address. @arpan1610 Seems unusable to accountants now. @encthenet WTF?!?!! Not on PC / Mac or safari / chrome. Is there an IT outage going on? Talking with another @BankofAmerica agent who said it’s a nightmare at BofA and that he’s encountered so many problems they have personnel working on issues from other departments who have no experience with the issues at hand. @Conscious_DC. No ETA...FYI if you have a NV UI card...@DetrNevada @LasVegasLocally @FOX5Vegas @KTNV. @BankofAmerica we had an issue with the ATM and the drivers closing the lanes and your response was a link to the financial locators and the hours of operations. shorer@outlook.com. @_sharonmiller why can’t anyone get @BofA_Help @BankofAmerica help about the GBAN GLITCH THAT HAPPEN BACK IN AUGUST WHERE PEOPLES ACCOUNTS GOT HACKED PEOPLE UNEMPLOYMENT GOT HACKED WHERE PEOPLE CLAIMS FOR FRAUD WERE ACCIDENTALLY DENIED DO TO THIS GBAN GLITCH WHY WAS CLIENTS NOTIF. Sending incorrect items expecting the recipient to pay to return to China. @BofA_Help The clermont Florida hwy 50 atms weren’t working for almost a month. RT @davidcharns: From @BankofAmerica: “The bank did not experience any system interruption, nor was there a mass deactivation of cards. WTF?!?!! @BofA_Help I have issue logging in the online banking, the app just keeps loading and sending an error of not be able to complete request. 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