VADO is a leading British bathroom brassware manufacturer providing high end bathroom taps, showers, accessories to customers across the globe. please consider, by We are trying to choose between an Aqualisa shower (which is more expensive) vs the Vado system that the bathroom shop have suggested as the shower/taps will all match. by They understood what we were looking for and were able to recommend the best product for what we were looking for. These cookies will be stored in your browser only with your consent. I bought an expensive Vado shower mixer thinking I was buying quality and reliability. Thanks. Problem with my basin tap. These cookies do not store any personal information. Prompt and thorough These cookies do not store any personal information. I purchased a different brand for my sons bathroom, no issues. We also use third-party cookies that help us analyze and understand how you use this website. We are trying to choose between an Aqualisa shower (which is more expensive) vs the Vado system that the bathroom shop have suggested as the shower/taps will all match. Purchased a Vado 3-way mixer tap a number of years ago. When my temperature handle jammed on hot I contacted Vado customer service. After spending a lot of time, I discovered problem was with the Tap's design. For the Smarttouch. What now?! Share with Nintendo - £100 voucher to be won. “Vado Taps and Brassware” Written on: 12/04/2016 by chessmachine (20 reviews written) We used them in a bathroom and they were very difficult to seal- I cannot recommend this product. got Vado taps as part of the deal for our bathroom. It is mandatory to procure user consent prior to running these cookies on your website. As expected NO RESPONSE. by The tap is only as good as the manufacturing process employed which clearly is substandard for the deposition of the chrome layer. Brushed black, brushed gold, brushed nickel and bright gold for the retail market, with the addition of brushed bronze and bright nickel exclusively for the specification and contracts markets. © 2020 Trustpilot A/S. I have received someone's disciplinary letter by email by mistake............ To say to parents that it's all the kids or none of the kids? I complained (sent a video) about the difficulty of adjusting the tap handle to the stop position. I sent Vado a photograph of the part. If I had expected this treatment off Vado, I would never have agreed to try a replacement diverter valve. (21 reviews written), We used them in a bathroom and they were very difficult to seal- I cannot recommend this product. To comment on this thread you need to create a Mumsnet account. Design fault with Taps. VADO. To enable a consistent shut-off, my solution to a poor design was to carefully set the shut-off point and use self-adhesive laminating waterproof labels to draw lines across from the rotating handle to the tap body. " They honoured guarantee even though I failed to register it. Vado is a leading UK-based bathroom brand specialising in taps and shower fittings. To calculate the top 5's we take the following factors into account: Vado CEL-128C/SQ-3/4-C/P Shower Mixer - Ask a question now, “POOR QUALITY, DESIGN, AND AFTER SALES SERVICE”, Instyle Kitchens & Bathrooms - www.instylehome.co.uk, Bathrooms & More Store - www.bathroomsandmorestore.co.uk, UK Bathroom Store - www.ukbathroomstore.co.uk, Redring Selectronic Premier Shower 10.8kw, Steam Shower Store - www.steamshowerstore.co.uk. It looks like they are trying their best. Individual, is the new collection of hand-finished taps, showers and accessories. Very poor customer service Key products from its Altitude, Notion, Geo, Elements, Origins, Tablet and Shama ranges are offered in four new finishes; brushed gold, brushed nickel, polished gold and bright nickel. Vado Bathroom Taps & Showers. I had installed a couple of expensive Vado Summit Basin taps when we renovated our bathrooms. To think that furlough at 80% is FAR too generous..... To feel hacked off with the way my assistant spoke to me today? Share your tips for making learning fun for your children with VTech - £100 voucher to be won, How do you relax when you have 10 minutes to spare? This website uses cookies to improve your experience while you navigate through the website. Complicated - purchased these for second time (not sure why). The tap is only as good as the manufacturing process employed which clearly is substandard for the deposition of the chrome layer. Customer service has been good until you have to send photos and videos. Mind you, the aqualisa shower we have in our other bathroom (which was put in before we moved in) has been going for 10+ years without any problems. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. They look fantastic until you start using them, every single time they are touched leaves fingerprints. The Customer experience from Vado was 1st class from start to finish. No one accepts their faults, especially an engineer. We are currently on our 4th control panel and 1 processor change. This website uses cookies to improve your experience while you navigate through the website. Necessary cookies are absolutely essential for the website to function properly. They tell me it will be too expensive, more like they struggle with their own product. I'm interested in the fingerprints issue though - isn't that an issue with all those types of taps? Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. You also have the option to opt-out of these cookies. Bathroom taps - anyone have experience of Vado taps/showers? I’m about to log another call for our 5th Engineer callout (one of the calls was for a tap) you would think spending money would give you a brilliant product and peace of mind. By continuing to use this site, I agree that Taylist Media may use cookies to improve its products and services, deliver me relevant content and to personalise my experience. This category only includes cookies that ensures basic functionalities and security features of the website. Two after-sales representatives both agreed on the phone that I would get refunded for the return call out by the plumber (so I could not be accused of incorrect installation) and return postage of the original valve. ha ha, a thousand quid for a shower!it does appear to be recessed behind the tiles, which I am not keen on. " I will double check that though.I do prefer the look of the ones with the recessed controls rather than them being out on display. Really good quality products. This Cheddar based company with 20 years of experience in the bathroom industry to call upon, has built a proud reputation in exceeding customer expectations, and constantly striving to provide the marketplace with innovative and high quality Showers & Taps. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Lady called Kirsty was most efficient. Some Aquilisas have a recessed pocket they fit in, but look very carefully at the one you have in mind. I also have a problem with an unidentified substance leaking out from the top of mine which nobody can seem to solve. I bought Vado Taps for my new bathroom and cloakroom, and one of the taps is visibly de-laminating after less than a year even when using mild cleaners. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Brushed black, brushed gold, brushed nickel and bright gold for the retail market, with the addition of brushed bronze and bright nickel exclusively for the specification and contracts markets. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month. Really annoying as it creates a mess after each use. We also use third-party cookies that help us analyze and understand how you use this website. Vado like to promote themselves as making quality products which may be true, but when the shower handle slider broke on my unit, first they needed the receipt and when I produced it only then did they say I had to register the products for the 10 year warranty within 6 months (dispite my wholesaler Huws Gray saying just register they will honor the warranty) apparently my plumber should have told me!I felt annoyed at this but not as annoyed as when paying for the slider, it was £45.97 inc p&p, the rail size was unusual so off the shelf sliders at under £10 were not an option.Judge for yourself if the 10 year warranty is something they dodge in order to supply expensive replacement parts. Vado have been helpful, but the problem is still there. Soon after completion I started noticing water leaking under the sink and we thought it was coming from pipework. Read More, " Not their fault but they were good enough to replace it for me. " Supplying residential and commercial customers in over 60 countries, Vado is one of our most popular brands, and the comprehensive 12 year guarantee (including wear and tear on working parts such as cartridges - not typically covered in a guarantee) is one of the key reasons so many of our customers opt for Vado. How long have you had them specialsubject?Anyone else have any experience with them? Thank you PigletJohn. 377Atkinson (1 review written). It was a pleasure dealing with them, highly recommended. This is page 1 of 1 (This thread has 9 messages.). When I explained my dissatisfaction with the tap, they sent me an exchange diverter valve. I have to go back to the shop so I'll wander around and see if I can see any difference. The flow is controlled by the left hand handle, forward for the tap, back for the shower and no flow shut-off between the two. I have had a similar bad experience to with a new Vado Celsius Bath Shower Tap CEL-131T-C/P. Talk widget showing discussions of the day & trending threads, Subscribe to Mumsnet emails direct to your inbox. So much for designer and expensive products. Yes - its definitely not cheap!The guy in the shop sadd that the panel pops out and there is just a cable which goes into the loft (in our case) so its easy to get to if there is a problem. Great Prices and service No chance! Although we do live in a hard water area, we have a water softener so hopefully that gets rid of the worst marks. Seem fine. When I need to use my bath or shower intake the square tap out my drawer turn my shower in then when finished have to put it away.
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