I am reporting this scam to Action Fraud, my bank and anyone that can help stop these scammers! website and it is FREE. If I do not receive assistance from the customer service desk, I will see myself forced to inform Customer Advice Scotland and The Online Dispute Resolution Centre of the European Commission. I was patient and waited until mid October. Total Scam, No Nino, No answer, No refund, Started with Sleazy up Sales technique and Ended up with Scam. it was lockdown so they could not even start the process until the offices were open so they are conning people and don't want to return money. I could give zero star if it's possible. It's taken since the 11th September till now (28th Oct) to try and get some answers, I am not giving up. !Plus he paid for a nin card which doesn’t exist anymore and will never arrive!!! Of course no telephone number unless they are taking your money. When they had received my payment they had sent a return email clearly stating “they have started the process..”. it ended with a scam, No Nino, No Refund. I was promised a "Fast Track" service for £60 (plus an optional extra charge for a plastic NI card). GEMMA, AFIYAH, NICOLE.....DO YOUR JOBS!. Losers. They told me to email this request. I’m sure they offer some surfaces, but this is a robbery. My brother was waiting so long after wanting to change his life around and work again. A SCAM - NOT A Proper Government Supported Site, The personal information was one of the best, No Insurance Number in 2 months, might be another half a year. The worst company, took money from me to apply for NI number and after 4 days I changed my mind as to not to use their services and now it has been nearly 4 months, they keep making excuses for refunding my money. When phoning the advise that appointments have not opened yet and they will advise. (They're site is NINOapply.com not .org.uk). They do not respond to email requests for information.These people tell you whatever you want to hear until they have your money and then you never hear from them again. I am now seeking legal advice and have reported them to trading standards. Awful, Shocking service and a total waste of money. Simple as that. DO NOT APPLY FOR YOUR NIN WITH NINO DIRECT! Avoid - it is a scam!I went through them with the assumption they would provide a NI number in 48 hours. NINO apply they are more concern about getting a New customer like getting your money and not follow through when you call their phone number, As a new customer, they tell you to press one, and then you will get hold of their sales team. Shocking Service - Do not use!!!! I just checked on the GOV.UK website, it states there quite clearly that there is no "Fast Track" service to getting a NINO ... NINOAPPLY.co.uk are liars and cheats, they take money for services they CANNOT supply and are not authorised to supply. NINO Apply reported this review for breaching of Trustpilot guidelines. I found out afterwards that it is FREE to obtain directly from the government website. She waa so confident and polite! Simple as that. worst customer service everNINO apply they are more concern about getting a New customer like getting your money and not follow throughwhen you call their phone number, As a new customer, they tell you to press one, and then you will get hold of their sales team.As an existing customer, they tell you to press two, and then you get a recorded message saying email us.
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